20W Multi-Device MagSafe Wireless Power Bank Stand

Tue Apr 2 '24 Announcement
7 months ago – Tue, Apr 02, 2024 at 01:45:04 PM

Good day everyone, 

The rest of the VoltaGo are now in the EU and we have finally shipped out the final batches of the perks. We appreciate your support and helping us bring this campaign to a success. 

Also, we have now officially fulfilled all the 120W TravelGo and we will start to fulfil the shipment for the 140W TravelGo. 

To celebrate this milestone and successful launch of the TravelGo Adapter. We have listed a few units of the 140W TravelGo at a Huge Discounted rate.

Grab one and Save 66% off the retail price today. 

For a Limited Time Only Get 1 x 140W TravelGo.

Tue Mar 26 '24 Announcement
7 months ago – Tue, Mar 26, 2024 at 05:38:32 AM

Good day to all still waiting to receive their VoltaGo, 

I have some good news. The stock has arrived and was delivered today to our NL fulfilment hub.



We will finally ship out all the pending orders. 

Guess what? The other stock we sent via the Sea that got delayed has also arrived in the Netherlands. 

We are looking forward to fulfilling the remaining pending orders and getting the VoltaGo into your awesome hands. 

Thank you for your patience and support. 

Join the Volta Charger Insiders community on Facebook. We share updates about our product and resolve issues there faster. 

Click here to join: >>> VOLTA CHARGER INSIDERS <<<

Sat Mar 23 '24 Announcement
7 months ago – Sat, Mar 23, 2024 at 09:44:57 AM

Hello Everyone, 

Thank you again for your patience and your support.

It's been 73 days since we shipped the VoltaGo via sea to our NL warehouse, and it is supposed to arrive in 30 to 45 days. 

All of the alternative delivery dates we were given never bore any fruit. 

So we decided to improvise and shipped six new cartons via the Air. These will arrive next week, and we will use them to fulfil all pending orders in Europe. Getting a green light to ship batteries via Air is difficult, and I am glad we could get these shipped. 

Finally, we can close this campaign and launch the VoltaGo on our website. 
I apologise for any delay and inconveniences this might have caused those waiting to receive their VoltaGo. It was never our intention to delay the delivery of these products. 

Thank you. 



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Sat Mar 16 '24 Announcement
7 months ago – Sat, Mar 16, 2024 at 12:01:01 PM

Good day, everyone,

It isn't very pleasant to say that the European stock sent via the Sea is yet to arrive. 

I thought I would share a quick update. 

Below is the screenshot of the latest update from the Shipping agent: 

I have been promised Monday the 18th of March again. I am fed up with waiting, just like you, and I want this phase to be over so we can launch the VoltaGo on the website. 

Suppose they are not delivered next week. I will have to risk shipping the power banks from the UK via air, and I hope DPD will accept them. 

I appreciate your patience. If you have any queries, please comment below on this update. 

Thank you. 

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Thu Mar 7 '24 Announcement
7 months ago – Thu, Mar 07, 2024 at 07:32:18 AM

Hello 

This update is mostly to the backers in the EU region. 

It's been an interesting week for us as we continue to wait for the rest of the VoltaGo to arrive at our Netherlands warehouse. 

I am sincerely sorry for the shipment's delay in reaching the few people waiting in the EU region. 

Because we had already accounted for the precise number of backers who were to receive their shipment, we sent out these exact units (with a few extras) that would require us to fulfil the orders of all the backers in the EU region. We then shipped the rest of the VoltaGo via the Sea, just as we did the units we sent to the USA, UK, and Australia.

When the initial VoltaGo was sent out, some Courier services cancelled some shipments. We had to wait for them to be returned to us. Unfortunately, almost all of them never made it back to us. We had to file an insurance claim with the courier and our 3PL. 



This case was not isolated to EU customers; it also affected our customers in the UK and Australia.
This means we had to reship the entire order and wait for the sea stock to arrive. 
The VoltaGo arrived in Australia, the USA and the UK within the timeline they were to arrive, but the EU got delayed by two weeks for some unknown reason. 

Here is the Screenshot for the UK - it was sent on the 9th of January and was delivered on the 26th of February:

The Netherlands shipment was sent around the same period on the 11th of January and it is yet to be delivered:

I was told there was a two-week delay, which was what I communicated to those waiting via email. I checked in today with the logistics company and was told that it is now in the GE Port and will arrive in NL shortly. See below:

As I said, we are filling insurance claims through our 3PL, RoyailMail and AusPost: 

Royal Mail has also just sent us some payments for the VoltaGo that got lost in transit (they have sent us five cheques so far):

I know you want to receive your order, and I am trying to get it into your hands. This delay is actually costing us a lot. We were supposed to have released the VoltaGo on our website in January, but we couldn't because of these pending orders. 

As I said, this was essential in perfecting our fulfilment as the VoltaGo was the first power bank we shipped internationally. We wanted to perfect and learn how to do this correctly before we released our Qi2 340W Power Bank with 27,000mah Capacity, for which we have received the official Qi certification. As it supports 15W wireless Fast Charging (the first of its kind), we are right above Tesla's Wireless charger:

Finally, I do not want to post and send out updates for the sake of it. I had to wait until I had a tangible update to share. 
The rest of the VoltaGo should get to the Netherlands by Saturday. 
You won't need to remind us again before we send them to you. 

I sincerely appreciate your support and patience. 

Thank you.